At AM Themes, we are committed to providing high-quality digital products. However, due to the nature of digital downloads, we have specific policies regarding cancellations and refunds.
Digital Product Cancellation
As our products are digital and immediately accessible upon purchase, cancellations are not possible once the order is completed and the download link has been issued.
Refund Policy
We stand behind the quality of our WordPress themes and offer support to resolve any issues you may encounter. However, because our products are digitally delivered, we cannot offer refunds or exchanges once the product has been downloaded.
We strongly recommend reviewing the product details and demo thoroughly before making a purchase. If you have any doubts or questions regarding our products, please contact our support team for assistance before completing your purchase.
Exceptions
We may issue refunds under special circumstances, such as:
- Duplicate purchase: If you accidentally purchased the same product more than once, contact us with proof of the duplicate transaction.
- Incompatibility: If the theme is proven incompatible with your WordPress setup, and our support team is unable to resolve the issue.
All refund requests must be submitted within 14 days of the original purchase. Refunds will not be issued for customizations, third-party conflicts, or incorrect theme installations.
Contact Information
For any questions regarding cancellations or refunds, feel free to reach out to our support team at:
AM Themes
Email: support@amthemes.com
Contact: +91 9923482255